Refund Policy
At Bellacare, your satisfaction is important to us. We take pride in the quality of our services and products and aim to ensure every client has a positive experience.
1. Services
- Payments for services rendered are non-refundable once the service has been completed.
- If you are unsatisfied with a service, please notify us within 48 hours of your appointment so we can review your concern and, where appropriate, offer a correction or alternative solution.
- No-shows or late cancellations may be subject to a fee and are not eligible for a refund.
2. Products
- Unused, unopened products may be returned within 7–14 days of purchase (adjust as needed) with a valid receipt
- Products must be in their original packaging and in resalable condition.
- Opened, used, or damaged products are not eligible for a refund due to hygiene and safety reasons.
- Refunds will be issued to the original form of payment.
3. Exchanges
Exchanges may be offered for eligible products within the return period, subject to availability.
4. Gift Cards & Promotions
Gift cards, packages, and promotional purchases are non-refundable and cannot be exchanged for cash.
5. Refund Processing
Approved refunds will be processed within 5–10 business days, depending on your payment provider.
6. Contact Us
If you have questions about our refund policy or need assistance, please contact us directly. We’re always happy to help and find the best possible solution.
